Appointments:

Ananda Salon and Skin Center encourages our guests to always pre-book their appointments to ensure that you get the time, stylist and service you are desiring. Please arrive on time so your service can be flawless. If you are running late, we will do everything we can to accommodate you but keep in mind that you may have to reschedule your appointment as a result.

ONLINE BOOKING: A 50% deposit will be taken at the time of booking. You will receive a call from us confirming the day and time of your appointment.

NOTE: Effective July 2019, we no longer process tips via credit or debit card. Thank you for bringing cash to show your appreciation for your service.

Cancellations:

As a courtesy to our technicians and guests, a 24 hour notice is expected when you need to cancel or reschedule. If a no-show or cancellation happens after the 24 hour period, you may be required to provide a deposit for your future appointments.

Services:

At Ananda Salon and Skin Center, we strive to create the ideal look for each guest.  Should we not complete your look to your satisfaction, please contact us within 7 days of your original service so that we may make it flawless.

  •  Redo scheduling is done and provided by your original service provider.  If you do not wish to see your original service provider, scheduling approval is under the discretion of management.

  • The redo service must be scheduled within 14 days of the original service.

  • The redo policy does not cover a change in the style or color initially requested.

  • Please allow us to style your hair after your service as the results are most accurately evaluated on properly finished hair.  If you choose to leave the salon before the styling service is completed, you are relinquishing your rights to a redo service.

  • Any redo requests made after 7 days from the original service date will be under the discretion of management approval.

  • Complimentary redo services or refunds are not available on color corrections.

  • Refunds are not available on services.

  •  Ananda will not be liable nor offer redo services for hair color that has been done outside of our salon. 

We cannot guarantee a color service if the guest has previously had color done outside of our salon.

Products:

It’s important to us that you have the appropriate products at home for hair or skin care regimens. If for some reason your product does not meet your need or expectation, you may return it within 14 days of the original sale for a full refund with digital or paper receipt.

Any other questions and or concerns, feel free to email or call us at (480) 757-2547.